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Problem Addressed

As computers have gotten faster and more functional, they have also gotten much more complicated. This can prevent non-expert users from performing day-to-day tasks such as removing a virus or configuring their home router, leading them to spend large amounts of time with online technical help or drudging through tutorials that often fail to help them. While there exist expert-scripted programs that automatically perform a given task for a user, this is an often slow and expensive process with a limited repository of tasks. The Inventors have developed WikiDo, a system that allows lay users to automate computer tasks and contribute to a database of solutions by simply performing the task.